|Job Title:||Customer Service Intern|
|Reports To:||Customer Service Manager|
|Status:||Part-Time (up to 10 hours per week)|
|Effective Date:||February 1, 2017 – June 30, 2017|
In this position there will be a variety of duties and responsibilities within the customer service and marketing departments. Some of these duties include, but are not limited to, order fulfillment and administrative duties. This position requires attention to detail, the ability to multi-task and excellent communication skills, both verbal and written.
High school diploma; and some college preferred
2 years of administrative experience / support
PRINCIPAL RESPONSIBLITIES include the following. Other duties may be assigned.
Order fulfillment: picking, packing, and shipping
Answering incoming phone calls
Answering the front door and accepting deliveries
Receiving (and documenting) deliveries through the appropriate process and procedure
Administrative support to the Marketing team
Trade show preparation assistance to the Marketing team
TOOLS AND EQUIPMENT
Computer – proficient in MicroSoft Office
Occasional light lifting; less than 10 pounds
Air conditioned office environment
MedShape, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MedShape complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
MedShape, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MedShape’s employees to perform their job duties may result in discipline up to and including discharge.